Shipping & Returns

Welcome to The Fluffy Creations! I offer worldwide shipping, originating from the Netherlands (Europe). Shipping fees will be calculated at checkout and vary based on the weight and destination of your order. I package all orders with love while making sure that they will last over the big trip that they sometimes have to make. If you have any questions about the shipping methods or costs, please don't hesitate to contact me!

Shipping Carriers

All orders are shipped with DHL or PostNL, depending on the destination. With all orders, a tracking number will be provided and shipping updates will be sent through email.​

 

Processing Time:

All orders are shipped within 1 week (5 working days).

 

Delivery Time:

Shipping times vary depending on the destination, please see the information below to find the delivery times for your order:

Netherlands & Belgium: 1 - 2 business days

Rest of the World: 2 - 7 business days

Other factors influencing the delivery time:

A number of factors can influence the delivery time, this may deviate for example due to:

• Local holidays

• Dealing with customs in the country of destination

• Strikes or other special events in the country of destination

 

 Returns:

I accept refund requests only before item is dispatched, so please consider your purchase carefully. If the item has arrived damaged or items are missing, please provide pictures and contact me. 

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